Terms & Conditions

Legal terms governing the use of The Original Lotus365 services and website

Last Updated: October 9, 2024

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and The Original Lotus365 PRIVATE LIMITED ("Company," "we," "our," or "us") regarding your use of our website lotusglobal.shop and IT services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

The Original Lotus365 PRIVATE LIMITED provides comprehensive IT services including:

  • Custom software development
  • Web development and design
  • Mobile application development
  • Cloud solutions and DevOps
  • UI/UX design services
  • IT consulting and strategy
  • Technical support and maintenance

3. Service Agreements

3.1 Project Scope

All services will be provided according to a mutually agreed Statement of Work (SOW) or Service Agreement that defines:

  • Project scope and deliverables
  • Timeline and milestones
  • Payment terms and schedule
  • Technical specifications
  • Acceptance criteria

3.2 Changes to Scope

Any changes to the agreed scope must be documented in writing and may result in additional charges and timeline adjustments.

4. Payment Terms

4.1 Fees and Charges

Service fees will be as specified in the relevant Service Agreement. All fees are exclusive of applicable taxes unless otherwise stated.

4.2 Payment Schedule

Payment terms will be specified in each Service Agreement. Typical payment structures include:

  • Milestone-based payments
  • Monthly recurring fees
  • Upfront payments for smaller projects
  • Time and materials billing

4.3 Late Payments

Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5. Intellectual Property Rights

5.1 Client-Owned IP

Upon full payment, clients will own the intellectual property rights to custom-developed software and content created specifically for their project, subject to our retained rights in:

  • Pre-existing intellectual property
  • General methodologies and know-how
  • Reusable code components and frameworks

5.2 Third-Party Components

Projects may include third-party software, libraries, or components subject to their respective licenses. Clients are responsible for compliance with such licenses.

5.3 Company IP

The Original Lotus365 retains all rights to our proprietary methodologies, tools, templates, and general knowledge developed independently of client projects.